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Frequently Asked Questions

Can I use this for a specific use case?

amazeeClaw is a general-purpose AI agent. The most common use cases are:

  • Personal briefings — summaries of your inbox, calendar, and news
  • Research and drafting — quick research, summaries, and first drafts for emails or docs
  • Reminders and follow-ups — scheduled nudges and checklists
  • Browser automation — filling forms, collecting data, repeating web tasks
  • Cross-device coordination — send a task from your phone, get the result back in chat

Is my data really private?

Yes. Your conversations run on amazee.io infrastructure, not third-party AI platforms. Your data is not used to train models.

Can I change models?

Yes.

Option 1: Ask your agent to do it.

Option 2: Change it in the OpenClaw gateway settings.

Model selector in OpenClaw gateway

What browsers are supported?

  • Chrome / Edge (recommended)
  • Firefox
  • Safari

If you're on an older browser version, update to the latest — older versions may have display issues.

Can I integrate with Slack, Telegram, Discord, or WhatsApp?

Yes. Ask your agent to set it up, or follow the step-by-step guides in Working with Your Agent.

What happens if I cancel and re-subscribe?

If you re-subscribe within 30 days, your conversation history may be restored (depending on when your instance was deleted). After 30 days, your data is permanently deleted and you start fresh.

Can I get a refund?

We don't offer refunds for partial months. If provisioning fails, we issue an automatic refund. If you experience a significant service outage, contact ai.support@amazee.io and we'll work with you.

For current service status, see status.amazee.ai.

How do I delete my account?

Cancel your subscription from Account Settings. Your data is retained for 30 days, then permanently deleted. For immediate deletion, contact ai.support@amazee.io and we'll process it within 7 business days.

Who do I contact for enterprise or compliance questions?

Email ai.support@amazee.io. We can discuss custom plans, compliance requirements, and deployment options for larger organizations.