Common Issues and Quick Fixes

Login and Access Issues

Problem: Can't access your Private AI Assistant

Quick Fixes:

1. Check your email for the original invitation link
2. Try logging out completely and logging back in
3. Clear your browser cache and cookies
4. Try a different browser or incognito/private mode
5. Contact support if issues persist at [email protected]

File Upload Issues

Problem: File won't upload or upload fails

Quick Fixes:

1. Check file size: Smaller files perform better
2. Try a different format: Convert to PDF or .txt file
3. Check your internet connection: Large files need stable connections
4. Refresh the page: Sometimes a simple refresh resolves upload issues
5. Upload one file at a time: Multiple simultaneous uploads can sometimes cause problems

AI Response Issues